Complex care at home

Arrange complex care today

What is complex care at home?

Complex care is a tailored form of support designed for individuals with chronic or long-term health conditions who require ongoing assistance to manage their symptoms and daily living at home. 

Complex care in the comfort of your own home

At the Guild, we offer complex care nursing at home across Scotland, Northern Ireland and the Republic of Ireland. Our expert team of nurses work with people of all ages, including children and adults with complex needs at home or in community settings. 

We’re here whenever and wherever you need us, at short notice, including for emergencies. We can provide tailored specialist care packages or fill gaps in staffing provision, to cover annual leave or sickness, or support a breakdown in current care provision, as an interim measure or on a longer-term basis. 

Our complex care at home service offers you:

Enhanced wellbeing and independence

Family dynamics are considered to maintain a sense of normality

Personalised care to enable preferred lifestyle

Targeted mental health support

Reduced need for hospital admission

Maintain a comfortable, familiar environment

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Who we support with complex care at home

At the Scottish Nursing Guild, we have over 30 years of experience supporting private individuals and public sector organisations. 

Across Scotland, Northern Ireland and the Republic of Ireland, our specialist nurses provide complex care to adults and children in their own homes and in the community. 

Private individuals 

  • People diagnosed with chronic and life-long conditions 
  • Their loved ones who care for them 

 Public sector 

  • NHS 
  • HSE 
  • Local authorities 
  • Case managers 
  • Solicitors 

Looking for premium private care at home?

We also offer a premium care-at-home service for people across Scotland and Ireland. Learn about our bespoke packages and book a no-obligation consultation to discuss your requirements.

Premium care at home

Case study – Preventing hospital visits for an individual with complex care needs 

We provided specialist nursing care for a young adult with complex health needs to prevent hospital admission whilst a longer-term provider could be sourced. He required support with mechanical ventilation, tracheostomy care, suctioning, seizure management, PEG feeding, bowel management, catheter care, and medication management. We had a core team of nurses to provide continuity and consistency which gave reassurance to his parents. 

“The service provided by the Guild allows us to relax in the knowledge that our son is getting looked after by staff highly trained in complex needs.” 

Types of complex care at home

Each complex care arrangement at home is different, yet individuals typically have two primary options to choose from to best support the needs of the person receiving care. 

Short term care: Supporting existing service provision for staffing shortages, respite, holidays and changes in care requirement. This can be facilitated at very short notice. 

Long-term care: A specialised care team works closely with the individual and their family to carefully plan and deliver personalised support. It’s typically needed when someone is no longer able to live independently due to their clinical condition, requiring assistance with some or all aspects of daily life.  

How do I arrange complex care?

Arrange complex care at home in just a few hours with the Scottish Nursing Guild:  

  1. Contact our team via our enquiry form, phone or email 
  2. Our clinical team will reach out to determine your care requirements 
  3. We match you with suitably skilled nurses and/or carers 
Speak with our team

Why choose complex care at home?

Complex care at home
Care in residential settings

Familiar home environment with care tailored to needs 

Encourages personal independence 

Up to 24-hour support with specialised team 

Maintains social and community ties 

Family stays involved in care 

Advanced facilities, 24-hour supervision 

Unfamiliar, restrictive care setting 

Limited visiting hours for families 

Long waiting times 

Reduced privacy for individuals 

Complex care at home
Care in residential settings

Familiar home environment with care tailored to needs 

Encourages personal independence 

Up to 24-hour support with specialised team 

Maintains social and community ties 

Family stays involved in care 

Advanced facilities, 24-hour supervision 

Unfamiliar, restrictive care setting 

Limited visiting hours for families 

Long waiting times 

Reduced privacy for individuals 

We’re inspected and highly rated by regulators

Care inspectorate logo

“Clients were highly satisfied with the staff supporting them and described them as “a good fit” for them. This meant that people received high-quality care and support that was right for them. The organisation’s way of making sure staff and clients were matched is excellent.” 

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“Our experience with the agency was very satisfactory. If there were any concerns the agency was very responsive, and matters were resolved satisfactorily.” 

Looking for premium private care at home?

We also offer a premium care-at-home service for people across Scotland and Ireland. Learn about our bespoke packages and book a no-obligation consultation to discuss your requirements.

Premium care at home

Complex care FAQs

What does complex home care mean?

Complex home care is support delivered to individuals with conditions that are chronic or long-term in their home and community. 

Complex care delivered to an individual may include: 

  • Airway management (including tracheostomies and ventilatory support) 
  • Central line care 
  • Wound management 
  • Complex medication regimes 
  • Nutritional support (including PEG feeding) 

 
  • Pain management 
  • Seizure management 
  • Continence management (including catheters and bowel management) 
  • Personal care 
  • Palliative care/end-of-life care 

 
What is the cost of complex care at home?

The cost of complex care at home is affected by multiple factors. These include which type of nurses you need for your unique circumstances, how many nurses you need, the length of care and the time of day you require care. Our team will work with you to assess your requirements to offer an accurate estimate. 

Who pays for complex care?

In Scotland and Northern Ireland, most complex care is publicly funded by the NHS and social care funding. Other ways that complex care is paid for is through self-directed support, charitable support and private funding options. However, how you will pay for complex care depends on your financial circumstances and if you’re eligibility for support services. 

In Ireland, most complex care is paid for through a mix of public and private funding. Similarly to the UK, the amount of public funding is based off whether service users meet eligibility criteria and their income.   

How long does complex care at home last?

Each service user’s circumstances are unique and require care for different amounts of time. This could range from weeks to years and in some cases, lifelong care is needed.  

During our assessment, we’ll identify your support requirements and build a package of care around your needs. 

What needs are considered complex?

There are a range of conditions that are considered complex as they affect a person’s quality of life. Some conditions that require complex care are: 

  • Complex childhood conditions, for example spinal muscular atrophy 
  • Unstable epilepsy 
  • Multiple sclerosis 
  • Motor neurone disease 
  • Muscular dystrophy 
  • Cerebral palsy 
  • Spinal injuries 

Embark on your complex care at home journey today

Contact us by phone 24/7:

Scotland
0333 323 1917

Northern Ireland
0333 323 0336

Republic of Ireland
01 697 1193

Alternatively, fill out the form below and our team will reach out shortly:

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