Meet the team

Sara James (RN)

Chief Operating Officer

I’m Sara James, Chief Operating Officer for SNG. With over two decades of experience in the healthcare industry, I am dedicated to ensuring the seamless functioning of our operations and the achievement of our strategic objectives. Alongside maintaining operational excellence, I am committed to fostering a culture of innovation and collaboration throughout the organisation.  

I am driven by a deep passion for delivering exceptional service quality and supporting healthcare professionals. My journey began in 1999 when I joined the Scottish Nursing Guild as Operations Manager in Edinburgh. The following year I became MD of both the Guild and Thornbury Nursing. With a background as a Registered Nurse in both the UK and the USA, my career was centred around cardiac and general ICU, as well as hospital management.

Rachel Trueman

Nurse Staffing Director

I’m Rachel Trueman, Nurse Staffing Director for the Scottish Nursing Guild, Thornbury Nursing and Pulse. I joined Thornbury Nursing in 2001 as a Placement Coordinator whilst I considered what I wanted to do next with my nursing career and have never looked back! I’m grateful for the diverse experience I’ve gained managing various departments within the Guild and Thornbury Nursing, which has been vital in paving my path to Director level.

My role is forever changing, which keeps things very varied and interesting. I work with a great bunch of people, both internally and those who represent us working for the agency. I find it very rewarding knowing we are providing experienced and high-quality staff to clinical areas that may otherwise have to go without.

Mairi Carling (RN)

Community and Governance Director

I’m Mairi Carling, Community and Governance Director at the Scottish Nursing Guild. I am a dual-qualified nurse in adult and paediatric nursing and specialised in paediatric intensive care for the most part of my nursing career. I began working as a field nurse with SNG in 2001, working with both adults and children in various specialities, before taking on a community office role. I started my career as Senior Case Manager in 2013 then became a director in 2021 overseeing all of our Community businesses in SNG and sister company, Thornbury Nursing Services. I have thoroughly enjoyed being part of our growing community division.  

Our work is diverse. We provide care for people of all ages and conditions, no matter how complex their needs are, and it is extremely rewarding as we make a real difference to people’s lives. Our teams are dedicated to providing our clients with a quality, professional, reliable and compassionate service so they can remain at home or in the community.

Klara Gallagher

Head of Candidate Services

I joined the Scottish Nursing Guild in 2013 as a Placement Coordinator when our Belfast office first opened. Over the years, my role has expanded in line with the growth of the business. I have led various teams across operations, client engagement, sales, and recruitment in Scotland and Ireland.

As Head of Candidate Services, I oversee our recruitment and compliance teams in both regions.

I take great pride in the high standards we maintain in recruitment and compliance at the Guild. We ensure rigorous processes that give full confidence in the abilities of our workers. Our team is dedicated to providing qualified professionals who are prepared to excel in their agency placements from day one.

Alex Stewart

Head of Operations

I’m Alex Stewart, Head of Operations across Scotland and Ireland. I joined SNG in July 2021 and was tasked with heading up our temporary staffing and recruitment teams. I have over 10 years’ experience working in the recruitment industry. Since joining, I have since taken responsibility for our community, compliance, mental health and specialist nurse placement teams. 

I oversee all operations and my primary goal is to ensure we are providing the highest quality service to our clients and nurses.

Karin Main

Compliance Manager

I’m Karin Main, Compliance Manager for SNG across all territories. I joined SNG in November 2017 and started as a Training and Compliance Coordinator. I progressed to RTC Team leader before undertaking a secondment as Recruitment Manager for 12 months in 2022. In January 2023 I moved back into the compliance team as Compliance Manager for the whole of SNG.  

My team support our agency workers across Scotland, Northern Ireland and Republic of Ireland to ensure their compliance and clinical skills are up to date. This means our clients can continue to rely on us to provide them with the highest quality nurses, midwives and HCAs.

Nick Harvey

Operations Team Manager – Scotland Community

I’m Nick Harvey and I am the Operations Manager for our community team in Scotland. I joined SNG in 2016 as a coordinator and progressed roles during my time here My role is to ensure the efficient running of the community department from an operational perspective.

I have overseen rapid growth within the community team and have assisted with implementing a number of procedures which have improved how we operate and most importantly, the quality of the service we deliver to our clients and how we support our community agency workers.

Sara James (RN)

Chief Operating Officer

I’m Sara James, Chief Operating Officer for SNG. With over two decades of experience in the healthcare industry, I am dedicated to ensuring the seamless functioning of our operations and the achievement of our strategic objectives. Alongside maintaining operational excellence, I am committed to fostering a culture of innovation and collaboration throughout the organisation.  

I am driven by a deep passion for delivering exceptional service quality and supporting healthcare professionals. My journey began in 1999 when I joined the Scottish Nursing Guild as Operations Manager in Edinburgh. The following year I became MD of both the Guild and Thornbury Nursing. With a background as a Registered Nurse in both the UK and the USA, my career was centred around cardiac and general ICU, as well as hospital management.

Rachel Trueman

Nurse Staffing Director

I’m Rachel Trueman, Nurse Staffing Director for the Scottish Nursing Guild, Thornbury Nursing and Pulse. I joined Thornbury Nursing in 2001 as a Placement Coordinator whilst I considered what I wanted to do next with my nursing career and have never looked back! I’m grateful for the diverse experience I’ve gained managing various departments within the Guild and Thornbury Nursing, which has been vital in paving my path to Director level.

My role is forever changing, which keeps things very varied and interesting. I work with a great bunch of people, both internally and those who represent us working for the agency. I find it very rewarding knowing we are providing experienced and high-quality staff to clinical areas that may otherwise have to go without.

Mairi Carling (RN)

Community and Governance Director

I’m Mairi Carling, Community and Governance Director at the Scottish Nursing Guild. I am a dual-qualified nurse in adult and paediatric nursing and specialised in paediatric intensive care for the most part of my nursing career. I began working as a field nurse with SNG in 2001, working with both adults and children in various specialities, before taking on a community office role. I started my career as Senior Case Manager in 2013 then became a director in 2021 overseeing all of our Community businesses in SNG and sister company, Thornbury Nursing Services. I have thoroughly enjoyed being part of our growing community division.  

Our work is diverse. We provide care for people of all ages and conditions, no matter how complex their needs are, and it is extremely rewarding as we make a real difference to people’s lives. Our teams are dedicated to providing our clients with a quality, professional, reliable and compassionate service so they can remain at home or in the community.

Klara Gallagher

Head of Candidate Services

I joined the Scottish Nursing Guild in 2013 as a Placement Coordinator when our Belfast office first opened. Over the years, my role has expanded in line with the growth of the business. I have led various teams across operations, client engagement, sales, and recruitment in Scotland and Ireland.

As Head of Candidate Services, I oversee our recruitment and compliance teams in both regions.

I take great pride in the high standards we maintain in recruitment and compliance at the Guild. We ensure rigorous processes that give full confidence in the abilities of our workers. Our team is dedicated to providing qualified professionals who are prepared to excel in their agency placements from day one.

Alex Stewart

Head of Operations

I’m Alex Stewart, Head of Operations across Scotland and Ireland. I joined SNG in July 2021 and was tasked with heading up our temporary staffing and recruitment teams. I have over 10 years’ experience working in the recruitment industry. Since joining, I have since taken responsibility for our community, compliance, mental health and specialist nurse placement teams. 

I oversee all operations and my primary goal is to ensure we are providing the highest quality service to our clients and nurses.

Karin Main

Compliance Manager

I’m Karin Main, Compliance Manager for SNG across all territories. I joined SNG in November 2017 and started as a Training and Compliance Coordinator. I progressed to RTC Team leader before undertaking a secondment as Recruitment Manager for 12 months in 2022. In January 2023 I moved back into the compliance team as Compliance Manager for the whole of SNG.  

My team support our agency workers across Scotland, Northern Ireland and Republic of Ireland to ensure their compliance and clinical skills are up to date. This means our clients can continue to rely on us to provide them with the highest quality nurses, midwives and HCAs.

Sara James (RN)

Chief Operating Officer

I’m Sara James, Chief Operating Officer for SNG. With over two decades of experience in the healthcare industry, I am dedicated to ensuring the seamless functioning of our operations and the achievement of our strategic objectives. Alongside maintaining operational excellence, I am committed to fostering a culture of innovation and collaboration throughout the organisation.  

I am driven by a deep passion for delivering exceptional service quality and supporting healthcare professionals. My journey began in 1999 when I joined the Scottish Nursing Guild as Operations Manager in Edinburgh. The following year I became MD of both the Guild and Thornbury Nursing. With a background as a Registered Nurse in both the UK and the USA, my career was centred around cardiac and general ICU, as well as hospital management.

Rachel Trueman

Nurse Staffing Director

I’m Rachel Trueman, Nurse Staffing Director for the Scottish Nursing Guild, Thornbury Nursing and Pulse. I joined Thornbury Nursing in 2001 as a Placement Coordinator whilst I considered what I wanted to do next with my nursing career and have never looked back! I’m grateful for the diverse experience I’ve gained managing various departments within the Guild and Thornbury Nursing, which has been vital in paving my path to Director level.

My role is forever changing, which keeps things very varied and interesting. I work with a great bunch of people, both internally and those who represent us working for the agency. I find it very rewarding knowing we are providing experienced and high-quality staff to clinical areas that may otherwise have to go without.

Mairi Carling (RN)

Community and Governance Director

I’m Mairi Carling, Community and Governance Director at the Scottish Nursing Guild. I am a dual-qualified nurse in adult and paediatric nursing and specialised in paediatric intensive care for the most part of my nursing career. I began working as a field nurse with SNG in 2001, working with both adults and children in various specialities, before taking on a community office role. I started my career as Senior Case Manager in 2013 then became a director in 2021 overseeing all of our Community businesses in SNG and sister company, Thornbury Nursing Services. I have thoroughly enjoyed being part of our growing community division.  

Our work is diverse. We provide care for people of all ages and conditions, no matter how complex their needs are, and it is extremely rewarding as we make a real difference to people’s lives. Our teams are dedicated to providing our clients with a quality, professional, reliable and compassionate service so they can remain at home or in the community.

Klara Gallagher

Head of Candidate Services

I joined the Scottish Nursing Guild in 2013 as a Placement Coordinator when our Belfast office first opened. Over the years, my role has expanded in line with the growth of the business. I have led various teams across operations, client engagement, sales, and recruitment in Scotland and Ireland.

As Head of Candidate Services, I oversee our recruitment and compliance teams in both regions.

I take great pride in the high standards we maintain in recruitment and compliance at the Guild. We ensure rigorous processes that give full confidence in the abilities of our workers. Our team is dedicated to providing qualified professionals who are prepared to excel in their agency placements from day one.

Alex Stewart

Head of Operations

I’m Alex Stewart, Head of Operations across Scotland and Ireland. I joined SNG in July 2021 and was tasked with heading up our temporary staffing and recruitment teams. I have over 10 years’ experience working in the recruitment industry. Since joining, I have since taken responsibility for our community, compliance, mental health and specialist nurse placement teams. 

I oversee all operations and my primary goal is to ensure we are providing the highest quality service to our clients and nurses.

Karin Main

Compliance Manager

I’m Karin Main, Compliance Manager for SNG across all territories. I joined SNG in November 2017 and started as a Training and Compliance Coordinator. I progressed to RTC Team leader before undertaking a secondment as Recruitment Manager for 12 months in 2022. In January 2023 I moved back into the compliance team as Compliance Manager for the whole of SNG.  

My team support our agency workers across Scotland, Northern Ireland and Republic of Ireland to ensure their compliance and clinical skills are up to date. This means our clients can continue to rely on us to provide them with the highest quality nurses, midwives and HCAs.

Conor Reddin

Operations Team Leader

I’m Conor and I joined the Scottish Nursing Guild in December 2018. I started on the Placement Team and was promoted to Team Leader in 2023. As Team Leader, I work with the Placement Team to ensure we place the right nurses, midwives and carers with clients when they need them most.

Talk to a member of our team